Privacy policy

Scope

This Privacy Policy describes how the operator of this website ("we," "us," or "our") collects, uses, and discloses information in connection with this website (the "Site") and the text messaging program described below. By using the Site, you agree to the practices described in this Privacy Policy.

This Privacy Policy is not a Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, which describes how health information is handled, is available on this website and at our office.

Information we collect

Information you provide. We collect information that you voluntarily provide through the Site, such as your name, telephone number, email address, and the contents of any request or message you submit.

Information collected automatically. When you access the Site, our hosting provider may automatically collect certain technical information, such as your IP address, in order to deliver the Site and protect it from abuse. The Site does not set cookies of its own. Our hosting provider collects aggregated, cookieless usage statistics, such as page views, to help us understand how the Site is used.

Third-party services. The Site incorporates third-party services, such as embedded maps and web fonts, which may collect information in accordance with their providers' privacy policies.

How we use information

We use the information we collect to respond to inquiries; to schedule and manage appointments; to send text messages that you have requested; to operate, maintain, and secure the Site; and to comply with applicable legal obligations.

Text messaging

If you opt in to receive text messages, we may send messages through service providers acting on our behalf. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Service providers who deliver messages on our behalf are not third parties for this purpose. We do not sell, share, or rent mobile information to third parties or affiliates for marketing purposes.

Text messages may include (a) notifications and appointment reminders, including appointment confirmations, reminders, schedule changes, and other communications relating to your care and account, and (b) marketing and promotional messages, which require separate consent. Consent to receive marketing messages is optional. Consent is not a condition of purchase or of receiving treatment or services.

You may opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies. Message and data rates may apply. Additional terms governing the text messaging program are set out in our Terms & Conditions.

How we disclose information

We do not sell personal information. We may disclose information (a) to service providers that perform services on our behalf, such as website hosting and message delivery; (b) as required by law, subpoena, or other legal process, or to protect our rights, property, or safety or those of others; and (c) in connection with a merger, acquisition, sale of assets, or similar transaction.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices

You may opt out of text messages at any time by replying STOP to any message. You may request access to, correction of, or deletion of information you have submitted through the Site by contacting us as described below. We may retain certain information as required or permitted by law.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information through the Site, please contact us as described below.

Third-party websites

The Site may contain links to, or embed content from, third-party websites and services that we do not control. The privacy practices of those third parties are governed by their own policies, and we are not responsible for them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact

Questions regarding this Privacy Policy may be directed to:

Beeline Orthodontics
2501 The Plaza, Suite 4
Charlotte, NC 28205
(704) 912-5234